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Contact Us / WhatsApp 
66387909
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Accident Report /
Claim Form
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We hope you never need to file a claim with us. But if you do, that’s our opportunity to show you what  service to you. It means we honor the promises we’ve made to you. Your loved ones, your employees, your home, your business reputation—these things matter. These things are personal, for you and for us.

PROPERTY ALL RISK 

  • Inport & Export
    - Marine Cargo Insurance ( Air , Sea , Land)
  • Vehicles
    - Motor Fleet
  • For Logistics Warehouse Provider
    - Warehouse & Bailers' Liability Insurance
  • Adding Value to Your Business with Keyman Insurance.
    Having key person insurance in place may make it easier to get certain types of financing or credit from banks, or infusions of capital from investors, because it helps to lower business risks. If your company merges or goes public, you may be required to have key person insurance on top executives. Taking out key person insurance makes a definitive statement to the employee about his or her importance to the company. This can strengthen relationships and help in retaining these key people. You also have the option of offering part of a payout to the employee’s family. This makes the coverage part of the employee’s benefits package.
  • Does Your Small Business Need Key Person Insurance Protection?
    Take a good look at your business and determine if you have key people who are irreplaceable or whose contributions are so crucial that without them, the business might just fall apart. While large businesses often have many experienced executives that could take up the slack, most small businesses depend on a few individuals to make the business work. This is why key person insurance protection is especially important for maturing small businesses. How much insurance you purchase will depend on your financial needs balanced against what you can afford in premiums.
  • Is Keyman Insurance very expensive ?
    The insurance can be very affordable depending on how much is the sum insured and the product inplace for this strategy, all and all it depends on the company's financial position and the health of the key person .
  • Minimum Entry Limit
    Customised for SMEs of all group size with a minimum of 2 employees .
  • No Surgurical Cap
    Customised for SMEs of all group size with a minimum of 2 employees .
  • Hassle Free Adminstrative During Claims
    User Friendly Mobile App - Outpatient claims may be submitted through our mobile application and online web portal
  • High Entry Age
    High entry age up to 70 years old
  • Medical Condition Disregard
  • Adding Value to Your Business with Keyman Insurance.
    Having key person insurance in place may make it easier to get certain types of financing or credit from banks, or infusions of capital from investors, because it helps to lower business risks. If your company merges or goes public, you may be required to have key person insurance on top executives. Taking out key person insurance makes a definitive statement to the employee about his or her importance to the company. This can strengthen relationships and help in retaining these key people. You also have the option of offering part of a payout to the employee’s family. This makes the coverage part of the employee’s benefits package.
  • Does Your Small Business Need Key Person Insurance Protection?
    Take a good look at your business and determine if you have key people who are irreplaceable or whose contributions are so crucial that without them, the business might just fall apart. While large businesses often have many experienced executives that could take up the slack, most small businesses depend on a few individuals to make the business work. This is why key person insurance protection is especially important for maturing small businesses. How much insurance you purchase will depend on your financial needs balanced against what you can afford in premiums.
  • Is Keyman Insurance very expensive ?
    The insurance can be very affordable depending on how much is the sum insured and the product inplace for this strategy, all and all it depends on the company's financial position and the health of the key person .
  • Staying in HDB
    HDB’s mandatory fire insurance covers fixtures and fittings, but it doesn’t cover renovations. If your flat has been extensively renovated, you should get home insurance to complement the fire insurance.
  • Staying in Condominium
    Pay attention to personal liability coverage, particularly if your neighbouring unit(s) are being rented out. The landlord may come after you for lost rental income, if their tenants are forced to move out after your fire or flooding.
  • Staying in Landed Property
    It’s strongly advisable to always use all-risk insurance for landed property, as there are just many more things that can go wrong with a property of this size. Take note of temporary accommodation and storage pay outs – chances are, you have a bigger family or much bulkier items, compared to the average home owner. That could mean greater need for storage and temporary housing. Also, look out for debris removal limits: landed properties can reach up to five-digit sums for debris removal.
  • Does home insurance cover my luxury items / collections ?
    Enter your answer here
  • 1. Increase in compensation and medical expenses limits.
  • 3. Light duties will be claimable.
    Employees on light duties due to work injuries will be compensated for their lost earnings based on their Average Monthly Earnings (AME). Employers will also have to report any instance of light duty or medical leave moving forward. Compulsory reporting to MOM within 10 days for all work related - accidents. (** ex : MC/ light duties / injury / death** )
  • 2. Mandatory to cover all manual employees & non-manual employees with an earnings of $2,600 & below (monthly)."
    The salary threshold for non-manual employees requiring work injury compensation insurance will be increased to from $1600 to $2600 (monthly wages). Insurance coverage for all manual employees, regardless of salary are still complusory.
  • 4. Comprehensive Insurance Policy
    Most of the WIC insurance policies now exclude coverage for some risky work scenarios such as height restrictions , contract value , welding works etc . It would be too late when these employers realise that they had to bear the cost of compensation even though they bought insurance. WEF Sept 2020 , a prescribed core set of standard terms for WICA-compliant policies, employers will be assured of complete coverage - no exclusion for their WICA liabilities. Please note that Common Law ($10 million coverage) might be excluded from WIC policies wef of Jan 2021. However, please check with your agent during renewal as each insurer varies.
  • How To Proceed With A Claim ?
    STEP 1. Contact us / your servicing manger . STEP 2. Submit your accident report to the MOM via the MOM iReport Online Reporting System at http://www.mom.gov.sg/iReport. STEP 3 .Email the MOM IReport together with the required documents to uwa@universalwealth.com.sg for us to process the claims accordingly.
  • How To Proceed With A Claim ?
    STEP 1. Contact us / your servicing manger . STEP 2. An independent adjusters to look into the matter, when necessary. NOTE: It is also necessary for you to take immediate action to mitigate the loss by taking necessary measures to minimise and/or prevent further loss/damage.
  • What Documents Do I Need To Submit?
    1.Fully completed claim form. 2. Photographs of the damaged property 3. CCTV footage showing the incident/loss, if availablePurchased invoices/receipts of the damaged/lost 4. Property Assessment report from repairer on the cause and extent of damage Repair /replacement quotations of the damaged/lost property (Please submit the quotations for our approval before making any repairs/replacement) 5. Accounting records of money lost, if applicable Police report (burglary, robbery or theft) - must be made within 24 hours of the incident As circumstances will be different from claim to claim we may request for additional information or supporting documents which are specific to a claim if require.
  • What Documents Do I Need To Submit?
    1.Fully completed claim form. 2.Medical reports / Inpatient Discharge Summary / Medical note from attending doctor Original medical bills and/or medical certificates / Medical appointment card. 3. Any original receipts / documents to evidence payment of wages. 4. Clinical Abstract form duly signed by the injured worker / Work Permit or NRIC. As circumstances will be different from claim to claim we may request for additional information or supporting documents which are specific to a claim if require.
  • Useful Advisory - Accident Report
    - Establish the facts of the accident when the details of the incident are still fresh in the memory of the parties involved. -Take photographs of the scene to ensure that an accurate first-hand account is available. - Record statements from the parties involved including co-workers and any other witnesses at the scene. - This is especially important if the parties involved are foreign workers who may no longer be in your employ later. - If the accident involves equipment or structures, do not throw away anything until our appointed surveyor has surveyed the scene. Take photographs of the affected equipment or structure before anything is removed. This will help to establish how the accident happened.
  • Useful Advisory - Accident Report
    - Establish the facts of the accident when the details of the incident are still fresh in the memory of the parties involved. -Take photographs of the scene to ensure that an accurate first-hand account is available. - Record statements from the parties involved including co-workers and any other witnesses at the scene. - This is especially important if the parties involved are foreign workers who may no longer be in your employ later. - If the accident involves equipment or structures, do not throw away anything until our appointed surveyor has surveyed the scene. Take photographs of the affected equipment or structure before anything is removed. This will help to establish how the accident happened.
  • What To Do Upon A Third Party Legal Liability Claim?
    1. Let us / your servicing agent know as soon as possible if you receive any thrid party legal claim against you for us to provide immediate support if necessary. 2. Do not admit liability or sign any document agreeing to pay for damages as this may make you personally liable for the damages. 3. Do not reply to any documents received from third parties and forward the documents to us immediately for our assessment and follow up. 4. If you receive a Writ of Summons you must notify us / respective insurance claim division immediately - any delay on your part may make it more difficult to handle the claim. We will need to evaluate each case on its own merits and handle the claims accordingly. 5. Failure to respond to a Writ of Summons will result in Interlocutory Judgment being entered against you. If this happens, your claim will be prejudiced and you may not be covered under your policy. Any additional costs incurred to set aside the judgment will be borne by your company.
  • What To Do When You Receive A Common Law Claim / Legal Letter ?
    Common Law Claims 1. Let us / your servicing agent know as soon as possible if the injured worker or his lawyer starts a common law claim against you so that we can investigate the matter early. 2. Do not admit liability or sign any document agreeing to pay for damages as this may make you personally liable for the damages. 3. Do not reply to any documents received from third parties and forward the documents to us immediately for our assessment and follow up. 4. If you receive a Writ of Summons you must notify us / respective insurance claim division immediately - any delay on your part may make it more difficult to handle the claim. We will need to evaluate each case on its own merits and handle the claims accordingly. 5. Failure to respond to a Writ of Summons will result in Interlocutory Judgment being entered against you. If this happens, your claim will be prejudiced and you may not be covered under your policy. Any additional costs incurred to set aside the judgment will be borne by your company.
  • What Should I Do When A Fire / Break-in  / Property Damages Happens?
    1. Contact Civil Defense immediately during a fire outbreak 2. Lodge a police report immediately if your property is lost/damaged by theft/break-in or if a criminal malicious act is involved. 3. Take neccessary action to mitigate the any further damages & loss under safety conditions.
  • Cheque Payment
    Payable To: Universal Wealth Assurance Ageency Pte Ltd Mailing Address : Universal Wealth Assurance Agency Pte Ltd 103 Penang Road #03-06 , Singapore 238467 ***Please indicate your policy number & Company Name at the back of the cheque.
  • Corporate PayNow
    Key in our Unique Entity Number (UEN) 201536266E and make transaction anytime at your convience. Please be reminder to indicate your Policy Number / Company Name under the reference section.
  • Bank Transfer
    Beneficary Name: Universal Wealth Assurance Agency Pte Ltd Bank's Name : MAYBANK Account Number : 0 4 1 6 1 0 7 5 1 4 9 **Please indicate the policy number / name of policy owner under the reference section .
  • Direct to our Insurer Partners
    Check out the available options to pay payment direct: LIBERTY INSURANCE TOKIO MARINE INSURANCE CHUBB INSURANCE SOMPO INSURANCE
  • Convid 19 Support - Premium Payment Initiatives
    In time of crisis, your insurance policy will have play an important role to provide you with financial capital for your losses, enabling your business to rebuild after fires, disasters and accidents, paying for liability claims, and more. Like challenges of the past, we will get through this together and emerge stronger. Detailed installment options to be updated soon...
  • Renovation Works
    Contractor All Risk Project Workmen Injury Compensation
  • Construction / Civil Engineering Works
    Enter your answer here
  • Performance Bonds
    Enter your answer here
Commerical Claims
kisspng-architectural-drawing-architecture-sketch-stock-ph-5be1d7b6012e59.3972837715415274

Eligible claims under WICA

The Work Injury Compensation Act is mandatory under employment act and it is claimable for injuries and occupational diseases that happen at work or as a result of work.

When you can claim

You can make a claim under the Work Injury Compensation Act (WICA) if your employee have:

  • Been injured by an accident arising out of and in the course of employment.

  • Been injured while on an overseas assignment.

  • Contracted an Occupational Disease.

  • Contracted a disease from exposure to biological or chemical agents at work.

 

What accidents does WICA cover

WICA covers accidents arising out of and in the course of employment. Unless there is evidence to prove otherwise, an accident in the course of employment is regarded as arising out of employment.

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WORKMEN INJURY COMPENSATION &
FOREIGN WORKER MEDICAL HOSPITALISATION CLAMS

  • Inport & Export
    - Marine Cargo Insurance ( Air , Sea , Land)
  • Vehicles
    - Motor Fleet
  • For Logistics Warehouse Provider
    - Warehouse & Bailers' Liability Insurance
  • Adding Value to Your Business with Keyman Insurance.
    Having key person insurance in place may make it easier to get certain types of financing or credit from banks, or infusions of capital from investors, because it helps to lower business risks. If your company merges or goes public, you may be required to have key person insurance on top executives. Taking out key person insurance makes a definitive statement to the employee about his or her importance to the company. This can strengthen relationships and help in retaining these key people. You also have the option of offering part of a payout to the employee’s family. This makes the coverage part of the employee’s benefits package.
  • Does Your Small Business Need Key Person Insurance Protection?
    Take a good look at your business and determine if you have key people who are irreplaceable or whose contributions are so crucial that without them, the business might just fall apart. While large businesses often have many experienced executives that could take up the slack, most small businesses depend on a few individuals to make the business work. This is why key person insurance protection is especially important for maturing small businesses. How much insurance you purchase will depend on your financial needs balanced against what you can afford in premiums.
  • Is Keyman Insurance very expensive ?
    The insurance can be very affordable depending on how much is the sum insured and the product inplace for this strategy, all and all it depends on the company's financial position and the health of the key person .
  • Minimum Entry Limit
    Customised for SMEs of all group size with a minimum of 2 employees .
  • No Surgurical Cap
    Customised for SMEs of all group size with a minimum of 2 employees .
  • Hassle Free Adminstrative During Claims
    User Friendly Mobile App - Outpatient claims may be submitted through our mobile application and online web portal
  • High Entry Age
    High entry age up to 70 years old
  • Medical Condition Disregard
  • Adding Value to Your Business with Keyman Insurance.
    Having key person insurance in place may make it easier to get certain types of financing or credit from banks, or infusions of capital from investors, because it helps to lower business risks. If your company merges or goes public, you may be required to have key person insurance on top executives. Taking out key person insurance makes a definitive statement to the employee about his or her importance to the company. This can strengthen relationships and help in retaining these key people. You also have the option of offering part of a payout to the employee’s family. This makes the coverage part of the employee’s benefits package.
  • Does Your Small Business Need Key Person Insurance Protection?
    Take a good look at your business and determine if you have key people who are irreplaceable or whose contributions are so crucial that without them, the business might just fall apart. While large businesses often have many experienced executives that could take up the slack, most small businesses depend on a few individuals to make the business work. This is why key person insurance protection is especially important for maturing small businesses. How much insurance you purchase will depend on your financial needs balanced against what you can afford in premiums.
  • Is Keyman Insurance very expensive ?
    The insurance can be very affordable depending on how much is the sum insured and the product inplace for this strategy, all and all it depends on the company's financial position and the health of the key person .
  • Staying in HDB
    HDB’s mandatory fire insurance covers fixtures and fittings, but it doesn’t cover renovations. If your flat has been extensively renovated, you should get home insurance to complement the fire insurance.
  • Staying in Condominium
    Pay attention to personal liability coverage, particularly if your neighbouring unit(s) are being rented out. The landlord may come after you for lost rental income, if their tenants are forced to move out after your fire or flooding.
  • Staying in Landed Property
    It’s strongly advisable to always use all-risk insurance for landed property, as there are just many more things that can go wrong with a property of this size. Take note of temporary accommodation and storage pay outs – chances are, you have a bigger family or much bulkier items, compared to the average home owner. That could mean greater need for storage and temporary housing. Also, look out for debris removal limits: landed properties can reach up to five-digit sums for debris removal.
  • Does home insurance cover my luxury items / collections ?
    Enter your answer here
  • 1. Increase in compensation and medical expenses limits.
  • 3. Light duties will be claimable.
    Employees on light duties due to work injuries will be compensated for their lost earnings based on their Average Monthly Earnings (AME). Employers will also have to report any instance of light duty or medical leave moving forward. Compulsory reporting to MOM within 10 days for all work related - accidents. (** ex : MC/ light duties / injury / death** )
  • 2. Mandatory to cover all manual employees & non-manual employees with an earnings of $2,600 & below (monthly)."
    The salary threshold for non-manual employees requiring work injury compensation insurance will be increased to from $1600 to $2600 (monthly wages). Insurance coverage for all manual employees, regardless of salary are still complusory.
  • 4. Comprehensive Insurance Policy
    Most of the WIC insurance policies now exclude coverage for some risky work scenarios such as height restrictions , contract value , welding works etc . It would be too late when these employers realise that they had to bear the cost of compensation even though they bought insurance. WEF Sept 2020 , a prescribed core set of standard terms for WICA-compliant policies, employers will be assured of complete coverage - no exclusion for their WICA liabilities. Please note that Common Law ($10 million coverage) might be excluded from WIC policies wef of Jan 2021. However, please check with your agent during renewal as each insurer varies.
  • How To Proceed With A Claim ?
    STEP 1. Contact us / your servicing manger . STEP 2. Submit your accident report to the MOM via the MOM iReport Online Reporting System at http://www.mom.gov.sg/iReport. STEP 3 .Email the MOM IReport together with the required documents to uwa@universalwealth.com.sg for us to process the claims accordingly.
  • How To Proceed With A Claim ?
    STEP 1. Contact us / your servicing manger . STEP 2. An independent adjusters to look into the matter, when necessary. NOTE: It is also necessary for you to take immediate action to mitigate the loss by taking necessary measures to minimise and/or prevent further loss/damage.
  • What Documents Do I Need To Submit?
    1.Fully completed claim form. 2. Photographs of the damaged property 3. CCTV footage showing the incident/loss, if availablePurchased invoices/receipts of the damaged/lost 4. Property Assessment report from repairer on the cause and extent of damage Repair /replacement quotations of the damaged/lost property (Please submit the quotations for our approval before making any repairs/replacement) 5. Accounting records of money lost, if applicable Police report (burglary, robbery or theft) - must be made within 24 hours of the incident As circumstances will be different from claim to claim we may request for additional information or supporting documents which are specific to a claim if require.
  • What Documents Do I Need To Submit?
    1.Fully completed claim form. 2.Medical reports / Inpatient Discharge Summary / Medical note from attending doctor Original medical bills and/or medical certificates / Medical appointment card. 3. Any original receipts / documents to evidence payment of wages. 4. Clinical Abstract form duly signed by the injured worker / Work Permit or NRIC. As circumstances will be different from claim to claim we may request for additional information or supporting documents which are specific to a claim if require.
  • Useful Advisory - Accident Report
    - Establish the facts of the accident when the details of the incident are still fresh in the memory of the parties involved. -Take photographs of the scene to ensure that an accurate first-hand account is available. - Record statements from the parties involved including co-workers and any other witnesses at the scene. - This is especially important if the parties involved are foreign workers who may no longer be in your employ later. - If the accident involves equipment or structures, do not throw away anything until our appointed surveyor has surveyed the scene. Take photographs of the affected equipment or structure before anything is removed. This will help to establish how the accident happened.
  • Useful Advisory - Accident Report
    - Establish the facts of the accident when the details of the incident are still fresh in the memory of the parties involved. -Take photographs of the scene to ensure that an accurate first-hand account is available. - Record statements from the parties involved including co-workers and any other witnesses at the scene. - This is especially important if the parties involved are foreign workers who may no longer be in your employ later. - If the accident involves equipment or structures, do not throw away anything until our appointed surveyor has surveyed the scene. Take photographs of the affected equipment or structure before anything is removed. This will help to establish how the accident happened.
  • What To Do Upon A Third Party Legal Liability Claim?
    1. Let us / your servicing agent know as soon as possible if you receive any thrid party legal claim against you for us to provide immediate support if necessary. 2. Do not admit liability or sign any document agreeing to pay for damages as this may make you personally liable for the damages. 3. Do not reply to any documents received from third parties and forward the documents to us immediately for our assessment and follow up. 4. If you receive a Writ of Summons you must notify us / respective insurance claim division immediately - any delay on your part may make it more difficult to handle the claim. We will need to evaluate each case on its own merits and handle the claims accordingly. 5. Failure to respond to a Writ of Summons will result in Interlocutory Judgment being entered against you. If this happens, your claim will be prejudiced and you may not be covered under your policy. Any additional costs incurred to set aside the judgment will be borne by your company.
  • What To Do When You Receive A Common Law Claim / Legal Letter ?
    Common Law Claims 1. Let us / your servicing agent know as soon as possible if the injured worker or his lawyer starts a common law claim against you so that we can investigate the matter early. 2. Do not admit liability or sign any document agreeing to pay for damages as this may make you personally liable for the damages. 3. Do not reply to any documents received from third parties and forward the documents to us immediately for our assessment and follow up. 4. If you receive a Writ of Summons you must notify us / respective insurance claim division immediately - any delay on your part may make it more difficult to handle the claim. We will need to evaluate each case on its own merits and handle the claims accordingly. 5. Failure to respond to a Writ of Summons will result in Interlocutory Judgment being entered against you. If this happens, your claim will be prejudiced and you may not be covered under your policy. Any additional costs incurred to set aside the judgment will be borne by your company.
  • What Should I Do When A Fire / Break-in  / Property Damages Happens?
    1. Contact Civil Defense immediately during a fire outbreak 2. Lodge a police report immediately if your property is lost/damaged by theft/break-in or if a criminal malicious act is involved. 3. Take neccessary action to mitigate the any further damages & loss under safety conditions.
  • Cheque Payment
    Payable To: Universal Wealth Assurance Ageency Pte Ltd Mailing Address : Universal Wealth Assurance Agency Pte Ltd 103 Penang Road #03-06 , Singapore 238467 ***Please indicate your policy number & Company Name at the back of the cheque.
  • Corporate PayNow
    Key in our Unique Entity Number (UEN) 201536266E and make transaction anytime at your convience. Please be reminder to indicate your Policy Number / Company Name under the reference section.
  • Bank Transfer
    Beneficary Name: Universal Wealth Assurance Agency Pte Ltd Bank's Name : MAYBANK Account Number : 0 4 1 6 1 0 7 5 1 4 9 **Please indicate the policy number / name of policy owner under the reference section .
  • Direct to our Insurer Partners
    Check out the available options to pay payment direct: LIBERTY INSURANCE TOKIO MARINE INSURANCE CHUBB INSURANCE SOMPO INSURANCE
  • Convid 19 Support - Premium Payment Initiatives
    In time of crisis, your insurance policy will have play an important role to provide you with financial capital for your losses, enabling your business to rebuild after fires, disasters and accidents, paying for liability claims, and more. Like challenges of the past, we will get through this together and emerge stronger. Detailed installment options to be updated soon...
  • Renovation Works
    Contractor All Risk Project Workmen Injury Compensation
  • Construction / Civil Engineering Works
    Enter your answer here
  • Performance Bonds
    Enter your answer here
kisspng-piano-di-sicurezza-e-coordinamento-documento-di-va-5b288b978574e1.7592240715293838
wic
IMG_20200909_180738_edited.jpg

TRAVEL INSURANCE CLAIMS

Travel Claims
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Submit your claim electronically 

                 Travel Claim Portal

 

All travel claims must be submitted within 30 days from date of return to Singapore.

**Please note that the Travel Claim Portal is unable to accept medical claims submission electronically. Please mail your medical claims with original invoices to 51 Club Street, #03-00, Liberty House, Singapore 069428.

 

We apologise for the inconvenience caused.

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Documents Required 

  •  Proof of travel

  •  Incident reports - ex: Police Report / Letter from Airport 

  •  Receipts

  •  Medical reports

 

Accident & Health claims

  •  Hospital discharge summaries

  •  Medical reports

  •  Third party reports

  •  Medical leave certificates

We do our very best to resolve every claim as quickly as possible – starting with reporting a claim.  

Image by Nicole Geri
Motor Claims

MOTOR CLAIMS

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We understand the pain and frustration faced by our clients in the event of an accident . With an experienced and dedicated supporting team, we are able to handle these processes professionally, facilitate payout and achieve a fair settlement for all parties involved. Whether it be a own damage or thrid party claim, we want to ensure that you  can focus on your lifestyle with the peace of mind that we always have your back.

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Downloads  

Private Settlement Form

(conflicting copy) what employers should

Motor Claims Guide 

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Image by Yaopey Yong
What should I do if I am involved in a motor accident in Malaysia?
  • If the conditions allows, remember to take note of the vehicle number of the other parties , do not engage in any private negotiation with the parties involved. 

  • Make a  report at the nearest  local police station immediately. 

  • If your vehicle is disabled and required to be tow back to Singapore ,  you may contact your agent / insurer's assistance hotline for support.  

  • Once back in Singapore, file your claim as per standard claim procedure. 

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MALAYSIA

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